Collins Hotel and Hospitality English with 2 CDs — Mike Seymour

This unique self study course is for elementary level adults who need English for the hospitality industry such as workers in hotels and restaurants Ideal for front line staff who need to communicate confidently in English to maintain good customer relations 24 compact units cover a wide range of practical scenarios such as meeting and greeting guests taking orders at breakfast and at the bar handling guest complaints and dealing with guest requests 4 page unit includes an easy to follow photo story that deals with the topic of the unit and introduces key functional language The pocket sized course book also contains vocabulary lists for quick reference practical examples of typical emails an answer key and a pronunciation guide to further aid the self study learner The audio CD provides valuable listening practice to accompany each unit Sayfa Sayısı 158Baskı Yılı 2011Dili İngilizceYayınevi Nüans