Difficult Conversations HBR 20 Minute Manager Series — Kolektif

You have to talk with a colleague about a fraught situation but you re worried that they ll yell or blame you or shut down You fear your emotions could block you from a resolution But you can communicate in a way that s constructive not combative Difficult Conversations walks you through Uncovering the root cause of frictionMaintaining a positive mind setUntangling the problem togetherAgreeing on a way forwardDon t have much time Get up to speed fast on the most essential business skills with HBR s 20 Minute Manager series Whether you need a crash course or a brief refresher each book in the series is a concise practical primer that will help you brush up on a key management topic Advice you can quickly read and apply for ambitious professionals and aspiring executives from the most trusted source in business